Car Service at Preston Toyota

Airbag Recall

On Wednesday 28 February 2018, the Australian Government issued a compulsory recall for vehicles with frontal Takata airbag inflators that use phase-stabilised ammonium nitrate propellant without a desiccant, following a safety investigation by the Australian Competition and Consumer Commission (ACCC). Safety of our vehicles is our top priority at Preston Toyota and we are taking every step to ensure our customers are informed. We will be progressively replacing airbags as parts become available for each manufacturer brand affected and will try our best to accommodate you.

Frequently Asked Questions

How will vehicles be rectified?

The inflator inside the air bag assembly will be replaced by an Authorised Dealer depending on the make of the vehicle at no cost to the customer.

 

How will customers that purchased a second-hand vehicle be notified of this Recall?

Manufacturers gather information from their own database and a national database from the Road Traffic Authorities around Australia. Second-hand vehicles are included in the notification process and the repairs are also completed free of charge for these owners.

 

What is the brand of the air bag that is being fitted to my vehicle?

The brand of replacement component depends on the vehicle model. Some models are fitted with brand new replacement Takata components.

 

Should I visit the dealership now?

When the parts are ready, we will contact you to arrange a suitable time to replace your airbag. It will be a staggered recall, so once your airbag is ready, we will be in touch.

 

How will customers be notified if their vehicle is affected by an air bag recall?

Customers will be notified by the manufacturer.

 

How do I find out if my vehicle is affected?

If you’re concerned your vehicle has been affected, we recommend visiting Product Safety Australia

https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall/takata-airbag-recalls-list

For all Toyota Recalls Click Here

http://recalls.toyota.com.au/#/

BOOK YOUR SERVICE ONLINE

= Required Fields

Your Personal Details

= Required Fields

Tell Us About Your Vehicle

= Required Fields

Preferred Booking Date / Time

= Required Fields

A Little About Your Service

I would like to hear about special deals and offers from Preston Toyota
I agree with the website terms of use and that my information will be handled by Preston Toyota and OneToyota in accordance with the Dealer Privacy Policy
Please add 3 and 1 and type the answer here:

Preston Toyota

Service

687 High Street
Preston, VIC 3072

Phone
03 9478 1788
Fax
03 9471 0349
Manager
John Waters

View Location Map & Get Directions

Department Trading Hours

Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Closed Now
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
7:30 AM - 1:30 PM
Sunday
Closed